At Swarmic Substrate LLC, we enforce transparent and strict operational guidelines regarding architecture capacity, automated resource allocations, and infrastructure billing management.
For our Orchestration Suite ($499/mo) compute layer, we offer a complete 14-day sovereign infrastructure guarantee. If you are unsatisfied with the multi-agent orchestration deployment framework or encounter deterministic scaling bugs, you may request a full refund within 14 days of your initial node provisioning cycle.
Due to immediate, automated compute hardware-level tensor quantization, dedicated server allocation, and bare-metal node execution handshaking protocols, subscriptions for the Enterprise Substrate (Custom/mo) tier and all custom SLA multi-agent pipelines are strictly non-refundable once computational resources have been successfully partitioned for your enterprise stack.
You can terminate your active infrastructure billing loop at any moment directly through your secure client dashboard profile. Upon processing your cancellation request, your infrastructure pipeline will remain fully operational until the conclusion of your current monthly billing period. No prorated refunds are issued for mid-cycle node de-provisioning.
All structured financial disputes, priority onboarding verification inquiries, or formal adjustment requests must be routed via secure support channels to our automated settlement system at: [email protected]